Consumerization of IT has impacted IT spend management significantly. Several years ago, everyday users were accustomed to highly technical purchasing or spend management systems created specifically for the financial sector.
In today’s digital age, users are accustomed to consumer-based applications for purchasing at home. Technology is trending toward the consumerization of business applications, but ERPs cannot be made to match consumer applications because of the financial data, structure, and complexity the former requires.
To drive user adoption and improve spend visibility and control, however, organizations need an best-in-breed system with a simple, familiar interface.